TuneMoney, TuneCard...

Tune Money!!!
WHY? WHY?
Where`s my card ?????

Last week, I registered myself at TuneMoney.com. I pay my TuneCard online through CimbClicks. After 4 days applying for Tune Card, today, I went to my selected post office to collect my TuneCard today. I went there at 3.00pm and there were crowded. It took me 30 minutes of waiting before my turn. When the time came, the teller at the post office ask me to fill up athe Pos Akaun 39 Form together with my original IC. Then she tried to verify my identification details. And she told me to wrote the payment reference number. But, I failed to do that because I just bring my IC n RM3.00 of money only. Then, she ask me to go to the nearest Cyber Cafe to write down the payment reference number. I wrote down my CIMB account umber, Tune Money account number and the payment reference number. Then I rushed to the post office. Unfortunately, the teller told me, she failed to verified my identifications details AGAIN. Finally, she called TuneMoney to ask them.

Do you want to know what them told her?

They told her to find the Invoice No which contains 16 digits number.

So, I didn`t collect the TuneCard yet that day. When I reached home, I check again at the FAQ(Frequently Ask Question) page of TuneMoney. I came to this following question.

How do I pay?

You can pay online while making your purchase with credit card (for protection plan insurance products only) or FPX.Alternatively, you can choose to pay by cash by visiting one of our partners; Pos Malaysia, CIMB Bank or Bank Simpanan Nasional. A service charge of RM2.00 is required.

Just follow the simple steps below:
1. Walk-in to any of our partners’ branches.
2. Fill up a Cash Deposit Form (Pos Akaun 39/CIMB Collect Service Form/BSN Deposit Form) with the following information:
• Payment reference number (generated by the system during your purchase process online)
• NRIC/Passport number
• Cash payment amount
• Contact number
• Customer name
3. Collect receipt as proof of purchase

Then, I went to CimbClicks website to see whether my reference number I wrote before was right or wrong. Then, I see some additional informations on the transaction details.

1. "Seller Description"

2. "Exchange/Seller Order/ Batch/ Invoice No."

It`s a MUST to click the following reference number to see the transaction details.

Did you see, on the box below, there is 16 digits number required when you want to collect the TuneCard at your selected Post Office. Write it down.

When I went to the CC just now, I didn`t click the payment reference number to see the details. Actually, I had successfully made many online transactions in these two years n there was no any additinal information. I didn`t realise that "there are additional information" at the payment reference number with TuneMoney.

What a silly mistake?
Normally, there are no "Seller Description" and Exchange/Seller Order/ Batch/ Invoice No." on the CIMB transaction details.
I didn`t realise about that "info before".

So, I have to go to my selected Post Office once again.

So, my advice to others, write down the 16 digits number and the payment reference number. Ok? For others, who didn`t know what is TuneMoney and the benifits of having Tunecard is?

Go to https://www.tunemoney.com/ to your own Tune Card !

Have a nice transaction.......