tag:blogger.com,1999:blog-12825601.post3979101962302460459..comments2009-04-08T07:36:34.397+08:00Comments on My World: AirAsia : Get A RM200 E-Gift Voucherwniizzati...akudiahttp://www.blogger.com/profile/09212492644024386931noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-12825601.post-80914047994189530042009-04-08T07:36:00.000+08:002009-04-08T07:36:00.000+08:00huh...so scared when I read this comment.." Anonym...huh...<BR/>so scared when I read this comment..<BR/><BR/>" Anonymous said... <BR/>Dear Sir/madam,<BR/><BR/>Please clarify ASAP:<BR/><BR/>On one side airasia policy is "That if flight delay exceeds 2-hrs, passanger is entitle for Rm.200-E-Gift Voucher"<BR/><BR/>When we go on "My World, Make Money Online" web of airasia its says " For Flights Delays Exceeding 3-hrs Only".<BR/><BR/>Would you make up your mind its 2-hrs or 3-hrs?<BR/><BR/>And if you say now 3-hrs, than is'nt it right to bring Airasia to COURT of Law for false marketing?<BR/><BR/>Kindly, makesure you answer wisely! Tks "<BR/><BR/><BR/>I though it WAS my mistake... giving readers wrong information..<BR/><BR/>But, truly, thanks for the comment..<BR/><BR/>Well, on the AirAsia website, it is true that "for flight delay exceeds 2 hours"..<BR/>but this policy was effective "For all flights commencing 01st November, 2008."<BR/><BR/>But, my post was publish on July 2008..<BR/><BR/>So, they made the changes on november 2008..<BR/><BR/>Then, i reach these following site, that also stated for flight delay exceeds 3 hours<BR/><BR/>AirAsia delay compensation policy is good yet funny from http://www.thekualalumpurtraveler.com/airasia-delay-compensation-policy-is-good-yet-funny/<BR/>by CJCM on June 17th, 2008 <BR/><BR/>"Why compensate using e-vouchers and then force the passengers to buy more products and services from AirAsia? Wouldn’t it be better to provide cash? For all you know, one would not want to fly AirAsia ever again after being " delayed for more than three hours " in the first place, so in this case cash would be more appreciated. The time limit of 3 months imposed on the e-voucher is also ridiculous. Tony is not only forcing the poor passenger to buy more products and services from AirAsia, but also forces them to do that within 3 months of their last terrible delayed-flight with AirAsia." (paragraph 2)<BR/><BR/>Compensation for AirAsia flight delays from http://thestar.com.my/news/story.asp?file=/2008/6/17/nation/21567071&sec=nation<BR/>Tuesday June 17, 2008<BR/><BR/>"KUALA LUMPUR: AirAsia will compensate passengers whose * flights are delayed for more than three hours* " (1st paragraph)<BR/><BR/>Hope this will satisfy you..<BR/><BR/>Frequently asked questions <BR/>1. What is AirAsia's On Time Guarantee? <BR/>AirAsia provides its guests a guarantee that they will receive compensation for flights that are delayed by more than 2 hours from the scheduled time of flight departure; <BR/><BR/>Scheduled time of flight departure means either: <BR/>the time that is printed on the itinerary; or <BR/>any new scheduled flight departure time which we have advised the guests not less than 24 hours from the original scheduled time of flight departure on the itinerary, <BR/>whichever is the later. <BR/> <BR/>2. What delays are covered by AirAsia's On Time Guarantee?<BR/>Any delay caused by AirAsia, but not delays resulting from bad weather, air traffic control, airport closures, strikes, natural disasters and any other circumstances beyond our control. <BR/> <BR/>3. When is revised AirAsia's On Time Guarantee effective?<BR/>For all flights commencing 01st November, 2008. <BR/><BR/> For more FAQs and updated, visit, http://www.airasia.com.my/site/my/en/page.jsp?reference=otgwniizzati...akudiahttp://www.blogger.com/profile/09212492644024386931noreply@blogger.comtag:blogger.com,1999:blog-12825601.post-6428306799590737942009-04-05T11:27:00.000+08:002009-04-05T11:27:00.000+08:00Dear Sir/madam,Please clarify ASAP:On one side air...Dear Sir/madam,<BR/><BR/>Please clarify ASAP:<BR/><BR/>On one side airasia policy is "That if flight delay exceeds 2-hrs, passanger is entitle for Rm.200-E-Gift Voucher"<BR/><BR/>When we go on "My World, Make Money Online" web of airasia its says " For Flights Delays Exceeding 3-hrs Only".<BR/><BR/>Would you make up your mind its 2-hrs or 3-hrs?<BR/><BR/>And if you say now 3-hrs, than is'nt it right to bring Airasia to COURT of Law for false marketing?<BR/><BR/>Kindly, makesure you answer wisely! TksAnonymousnoreply@blogger.com